Talking it Through: Communication Skills for Mentors promotes successful mentor/youth interactions and relationship-building.

Learning Outcomes

As a result of this course, you will be able to …

  • Handle difficult situations and challenges through consistent recommended approaches
  • Empathize with mentees by noticing verbal and non-verbal cues
  • Redirect mentee requests that are outside the boundaries of the mentor-mentee relationship and know when to refer them to program staff and/or adhere to mandatory reporting requirements
  • Help youth identify their options and provide recommendations without judgment or coercion

Course Elements

  • 13 video stories running 3-7 minutes each
  • Tips and resources
  • Printable journal feature
  • Learning checks

Site Requirements

  • You will need to have the latest Adobe Flash Player installed on your computer and the sound enabled.
  • Optional: broadband connection

Talking it Through was created by Education Northwest (formerly Northwest Regional Educational Laboratory). Since 1998, Education Northwest has operated the National Mentoring Center (NMC), providing training and technical assistance, research, and evaluation support to thousands of mentoring programs across the country

Visit the National Mentoring Center